About the position

Overview Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Commercial General Liability (CGL) | Litigated Claims Are you an experienced liability claims professional who thrives in complex, high‑exposure files? If you enjoy analyzing coverage, partnering with defense counsel, and driving strategic claim resolutions, this is an opportunity to take your expertise to the next level. As a Complex Liability Adjuster, you’ll manage sophisticated Commercial General Liability (CGL) and Business Owners Policy (BOP) claims, including matters in active litigation. You’ll be trusted to make sound decisions, influence outcomes, and serve as a key contributor within a collaborative claims team.

Responsibilities

• Own the end‑to‑end handling of complex CGL and BOP claims, from initial investigation through resolution
• Manage litigated claims in partnership with defense counsel, vendors, and internal stakeholders
• Analyze policy language, assess liability and damages, and develop strategic resolution plans
• Negotiate settlements with claimants and attorneys while balancing risk, exposure, and cost
• Maintain thorough, accurate claim documentation in compliance with regulatory and company standards
• Communicate confidently and professionally with insureds, claimants, attorneys, and internal teams

Requirements

• Proven experience handling commercial liability claims, including litigated CGL and BOP files
• Strong coverage analysis and decision‑making skills in complex, fast‑paced environments
• JD preferred, or a bachelor’s degree with demonstrated success adjusting litigated liability claims
• Active TX All Lines License, or willingness to obtain one
• Excellent written and verbal communication skills with strong attention to detail
• Highly organized, tech‑savvy, and able to manage competing priorities effectively

Benefits

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement