Head of Design / Project Delivery

Location: Grove Mall, Al Barsha, Dubai, UAE

The Head of Design & Project Delivery is a high-impact executive leadership role responsible for safeguarding design integrity and driving the successful execution of facility fit-outs. Reporting directly to the Founders, you will act as the organization’s central authority for both design governance, project management of new facilities and construction delivery.

This role requires a rare combination of high-level project management and hands-on technical depth. You will be expected to manage multidisciplinary teams, consultants, and contractors with an assertive, ownership-driven mindset—ensuring all parties remain on schedule and within budget through rigorous oversight.

Key Responsibilities

1. Technical Governance & Healthcare Integrity

  • Technical Audit & \"Hands-on\" CAD: Lead the technical validation of architectural, structural, MEP, and joinery shop drawings. Personally review and \"markup\" AutoCAD/Revit files to identify clashes before they reach the site.
  • Healthcare Regulatory Mastery: Ensure all projects strictly adhere to DHA (Dubai Health Authority) or MOHAP Health Facility Guidelines. This includes managing specific spatial requirements for clinical rooms, sterile environments, and optimized patient flow.
  • Specialized MEP & Medical Equipment: Ensure design and contractors comply with healthcare-specific HVAC (Infection Control/HEPA), Medical Gas systems, and Lead Lining (Radiation Protection). Coordinate technical requirements for medical equipment (e.g., Imaging/X-Ray) with DEWA loads.
  • Material & Sample Finalization: Lead the selection and approval of material samples, physical mock-ups, and FF&E to ensure they meet the Founders' aesthetic vision while remaining clinically compliant (antimicrobial surfaces, etc.).
  • Base Building & Utility Compliance: Lead approvals with Dubai Municipality (DM), Civil Defence (DCD) for life safety, and DEWA.

2. Strategic Project Management & Delivery

  • Contractor & Consultant Management: Act as the primary point of contact for Architects of Record, MEP consultants, and General Contractors. Establish a rigorous communication cadence to manage deliverables and ensure no project lag.
  • Timeline & Milestone Oversight: Drive project schedules with an \"on-time, every time\" mentality. Identify bottlenecks and proactively pivot resources to keep the critical path on track.
  • Quality & Handover Management: Lead high-intensity snagging/de-snagging cycles and operational readiness audits. Develop a \"Delivery Standard\" playbook to ensure craftsmanship meets the flagship brand standard.
  • Remote Oversight: Utilize digital tools (Procore, Bluebeam, BIM360) for virtual site verifications and progress monitoring for any regional or satellite projects..

3. Commercial & Founder-Level Leadership

  • Budget & Cost Governance: Manage project budgets with total transparency, validating payment applications from contractors and rigorously tracking variations to protect the company’s capital.
  • Authority & Permitting Strategy: Oversee planning approvals and permit processes across Dubai jurisdictions (DM, DCD, Tecom, etc.) to ensure a smooth path to completion.
  • Direct Reporting: Deliver consolidated project dashboards, risk assessments, and strategic updates directly to the Founders, offering clear solutions to complex site challenges.

4. Tendering, Procurement & Commercial Strategy

  • End-to-End Tendering: Lead the preparation of Tender Packages (ITT), including detailed Scopes of Work (SOW), technical specifications, and healthcare-specific MEP requirements.
  • Contractor Prequalification: Rigorously vet potential General Contractors and specialized healthcare sub-contractors (Medical Gas, Lead Lining, HVAC) to ensure they have the financial stability and DHA-track record required.
  • Commercial Negotiation: Lead \"leveling\" sessions to compare bids across multiple contractors. Negotiate aggressively on behalf of the Founders to ensure \"Value for Money\" without compromising on clinical quality or aesthetic finish.
  • Experience: 10–15 years in Design-Build or Fit-out Delivery, with a proven track record of delivering high-end healthcare or clinical projects in the UAE.
  • Project Management Expertise: Advanced skills in managing external contractors and consultants; ability to be assertive and \"firm but fair\" to maintain project momentum.
  • Technical Tools: Expert-level AutoCAD proficiency is mandatory. Ability to navigate BIM/Revit and use Bluebeam Revu for advanced technical markups.
  • Education: Bachelor’s or Master’s degree in Architecture, Civil Engineering, or Construction Management.
  • Competitive Advantage: Prior experience or technical knowledge of UK (NHS/HTM standards) or USA (FGI/AIA healthcare guidelines) is considered a significant advantage.
  • Attributes: An assertive, solutions-driven leadership style with an uncompromising eye for both technical detail and aesthetic finish.

What Success Looks Like

  • Aesthetic & Clinical Fidelity: The physical portfolio is a 1:1 realization of the approved design concept and fully DHA-compliant.
  • Operational Excellence: Contractors and consultants are managed effectively, resulting in zero project delays and minimal variations.
  • Founder Trust: The Founders have total confidence in project timelines and financial reporting through clear, concise communication.
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