HR Analyst, Payroll

Overview

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Are you passionate about payroll and ready to strengthen your expertise while broadening your HR skill set? In this role, payroll will remain a key focus, allowing you to continue building and refining those skills. At the same time, you’ll have the opportunity to expand into other critical HR areas, including benefits administration, vendor management, and supporting employees with HR-related needs and questions.

If you’re looking for a dynamic position that combines specialization with growth, this is the opportunity for you!

Schedule & Location

This is a full-time, office-based position Monday-Friday for our Monterrey office, located in San Pedro Garza Garcia, Nuevo León.

Testing: Candidates will be required to successfully complete and pass an English proficiency assessment to be eligible for the position.

Responsibilities

This role requires a strong understanding of HR processes and serves as an advisor to the Latin America HR team across various functions, including policy and procedure administration, severance processing, and HR policy guidance and interpretation. It also plays a key role in ensuring that all HR practices and processes are compliant with local labor regulations and effectively address government requirements, such as Mexico’s NOM-035.

The HR Analyst works closely with the HR Business Partner on initiatives that support our culture, employee engagement, and overall experience, while also acting as a key point of contact for resolving day-to-day HR matters and escalating employee relations issues when necessary.

In addition, the HR Analyst is responsible for managing confidential electronic employee records, processing payroll and benefits for countries such as Mexico, Colombia, and Argentina, and supporting onboarding and offboarding activities. The role may also include specific duties or projects as assigned, contributing to the overall effectiveness of the HR function.

Qualifications

Required Education

  • Bachelor’s degree in human resources, Business Administration, or a related field

Required Work Experience

  • 3+ years of experience providing administrative support in a corporate office environment
  • 1-2+ years of payroll experience

Highly Preferred Work Experience

  • Professional work experience in Human Resources functions such as benefits administration, vendor management, and fielding employee HR related inquiries
  • 1-2+ years of payroll experience in multiple countries highly desirable

Skills

  • Computer proficiency with MS office, intermediate Excel and PowerPoint
  • Must have strong customer focus, problem solving, excellent organizational and social skills to include strong oral and written communication skills with the ability to deal effectively with all levels of management
  • Must have the ability to prioritize and handle multiple projects, meet deadlines and lead challenging priorities
  • Must recognize and maintain the confidentiality of information and work material
  • Working knowledge of Workday and other HR related systems

The final offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs (SGMM, minor medical expenses, dental and life insurance), 30 days Christmas bonus, 50% of vacation premium, a private pension plan, career development opportunities, tuition reimbursement, time off allowances and much more!

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...