Internal Communications Content Specialist

Assurant is a premier global protection company that partners with the world’s leading brands to safeguard and service-connected devices, homes and automobiles. A Fortune 500 company with more than 14,000 employees across 21 countries, we’re committed to protecting, connecting, and inspiring our people, partners, and the communities we serve.

The Internal Communications Content Specialist plays a pivotal role in shaping how employees experience, understand, and connect with our organization. This role brings our culture, priorities, and people to life through thoughtful, engaging storytelling—tailored for a global workforce across geographies, roles, and work environments.

From ideation through publication, you’ll collaborate with stakeholders across the business to create strategically aligned content that informs, inspires, and unifies our employees. This is a highly collaborative role that blends creativity with operational excellence to elevate the employee experience.

What makes us different? 

  • Competitive base salary and annual performance bonus.

  • Comprehensive health, dental, and vision insurance day one of employment.

  • 401(k) with company 6% match.

  • Paid time off, holidays, and volunteer days.

  • 100% virtual work from home environment.

  • Professional development programs.

  • Employee wellness programs and mental health resources.

What will be my duties and responsibilities in this job?   

  • Create and deliver high‑impact internal communications that bring our culture, priorities, and people to life across a global workforce. You’ll source and shape stories from across the organization, ensuring alignment with enterprise campaigns, leadership messaging, and our brand voice.

  • Develop engaging content across multiple formats—including email, intranet, video, and social‑style posts—tailored to diverse audiences such as frontline teams, virtual workers, senior leaders, and all employees.

  • Own the planning and execution of the bi‑weekly all‑employee email update, including managing the content pipeline, partnering with leaders and stakeholders to gather stories, and writing, editing, formatting, testing, and delivering each edition to ensure it is timely, relevant, and engaging.

  • Partner closely with the Director of Content and Workflow and the Associate Manager of Content and Communications Channels to build and maintain a robust editorial calendar, helping prioritize content and ensure consistency across channels.

  • Act as a connector across Internal, External, and International Communications, as well as Global Marketing, providing editorial guidance and helping ensure messaging is clear, cohesive, and creatively executed.

  • Provide tactical writing, editing, and publishing support across internal and select external platforms, contributing to broader communications initiatives as needed.

  • Champion the use of AI tools and analytics to enhance content creation, streamline workflows, track engagement, and continuously improve performance, serving as a team resource for AI adoption.

  • Use data, insights, and feedback to refine content strategy and elevate the overall employee experience through thoughtful, human‑centered storytelling.

What are the requirements needed for this position?   

  • Bachelor’s degree or equivalent professional experience, preferably in corporate communications or a related field.

  • A minimum of 3 years of experience in corporate and internal communications, or a related field—preferably within a large, global organization—including relevant internship experience.

What other skills/experience would be helpful to have?   

  • Proficiency with Microsoft tools including SharePoint, Teams, Viva Engage, and Copilot.

  • Hands‑on familiarity with AI tools for content creation, analytics, or workflow optimization.

  • Background partnering with Marketing and Creative Services to plan and execute integrated internal campaigns.

  • Demonstrated ability to collaborate with Social Media teams to thoughtfully extend internal messaging externally, when appropriate.

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