Manager, Inside Sales & Retention

POSITION SUMMARY:

The Dallas Mavericks are seeking a high character leader who is passionate about developing entry-level sales professionals. We are looking for a leader who can easily build relationships, lead a diverse group of individuals, and is dedicated to training and developing others. The manager will be responsible for the day-to-day leadership and mentoring of the entry-level Sales Associate team, with a focus on teaching the sales process and driving ticket sales revenues. They need to be willing to support, grow, develop, and mentor to help each Sales Associate reach their potential and prepare them for future opportunities within the Mavericks organization.


JOB FUNCTION:

  • Continuously recruit the best in character, personality, and professionalism to create a team that reflects the values of the Mavericks.
  • Hire, onboard, train, and develop Sales Associates preparing them for future promotions within the Mavericks organization.
  • Focus on increasing the Sales Associates’ sales and revenue including- full and partial season memberships, group tickets, premium seats, and nightly suite rentals.
  • Partner with our sales leadership team to ensure best practices for lead generation, call campaigns, sales strategies, new sales products, and new technologies.
  • Positively contribute to the sales team culture by being a team player and collaborating with internal and external resources.

REQUIRED SKILLS AND ABILITIES:

To perform this role successfully, an individual must be able to perform each job function as well as the following:

  • Bachelor's degree in a related field or equivalent job experience
  • Must have at least 3+ years of sales experience, with a proven record of consistently achieving sales goals/targets
  • Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
  • Proficiency in Ticketmaster Archtics a plus
  • Must be organized, creative, enthusiastic, analytical, and possess excellent interpersonal skills
  • Ability to function in a fast-paced environment
  • Ability to work flexible hours including nights, weekends, and holidays

The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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