Part Time Receptionist Customer Service Representative

Benefits:
  • Competitive salary
  • Flexible schedule
  • Training & development

ABOUT US
Big Brainbox is an education company that helps students learn through handson STEM experiences. We serve homeschool, afterschool, and neurodivergent communities, focusing on confidence, curiosity, and realworld skills. Our environment is welcoming, engaging, and familyfocused.

POSITION OVERVIEW
We are seeking a friendly and reliable PartTime Receptionist / Customer Service Representative to be the first point of contact for students, families, and visitors. This role is essential to creating a positive experience at Big Brainbox and supporting daily frontdesk operations.

This position is ideal for someone who enjoys working with people, staying organized, and supporting a busy education environment.

WHAT YOU'LL DO
  • Greet students, families, and visitors in a warm, professional manner
  • Answer phone calls and respond to basic questions about programs and schedules
  • Assist with class and camp checkin and checkout
  • Handle emails and basic administrative tasks
  • Support customer service needs calmly and professionally
  • Keep the front desk and reception area organized and welcoming
  • Communicate with instructors and staff to support daily operations
  • Handle confidential information responsibly
WHO WE'RE LOOKING FOR
  • Friendly, positive, and customerfocused attitude
  • Strong communication skills (verbal and written)
  • Reliable, punctual, and wellorganized
  • Comfortable working with children and families
  • Basic computer skills (email, scheduling tools, spreadsheets)
  • Previous experience in customer service, front desk, or administrative work is a plus
  • Ability to multitask in a fastpaced environment
WHAT WE OFFER
  • Competitive parttime pay based on experience
  • Flexible scheduling
  • Supportive, teamoriented work environment
  • Opportunity to work for a missiondriven education company
  • Handson experience working with families and students
  • Employee discounts through ADP

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