```html About Nexpatha – Pioneering People‑Centric Health Care At Worknovaq we live by a single, powerful purpose: bringing our heart to every moment of your health. This purpose fuels our dedication to delivering human‑centric, high‑quality health‑care solutions that adapt to a rapidly changing world. Whether you’re a customer stepping into a pharmacy or a patient receiving care in a skilled‑nursing facility, our commitment is to make every interaction personal, convenient, and affordable. Our Heart At Work behaviors empower every employee to shape culture, accelerate innovation, and drive impactful solutions that matter to the people we serve. Why This Role Matters – The Front‑End Pharmacy Technician Experience As a Front‑End Pharmacy Technician on the second shift (3:30 PM – 12:00 AM), you become the critical bridge between prescription orders and the pharmacy’s dispensing team. You’ll work side‑by‑side with licensed pharmacists, ensuring every medication is entered accurately, verified for safety, and delivered with the highest standard of customer service. Your contributions directly affect patient safety, therapeutic outcomes, and the overall efficiency of Hirecrafto’s closed‑door pharmacy operations. Key Responsibilities – What Your Day Will Look Like Order Entry & Verification: Accurately input prescription data into the pharmacy management system, double‑checking drug names, dosages, and patient identifiers. Collaboration with Pharmacists: Work closely with the dispensing pharmacist to confirm dosage calculations, identify potential drug interactions, and resolve any flag alerts generated by the system. Customer Service Triaging: Prioritize and route inbound service requests (phone, in‑person, electronic) based on urgency, department, and required response, ensuring timely and courteous communication. Narcotic Management: Review and verify controlled‑substance prescriptions for compliance, timeliness, and proper documentation. Allergy & Interaction Alerts: Communicate allergy information, therapeutic duplications, and drug‑interaction warnings to the pharmacist for final review. Record Maintenance: Create, update, and maintain accurate patient medication records, ensuring confidentiality and regulatory compliance. Team Support: Assist colleagues with workflow bottlenecks, share best practices, and contribute ideas for continuous process improvement. Compliance & Documentation: Follow state and federal pharmacy regulations, adhere to Tasknexa policies, and complete required documentation for audit readiness. Essential Qualifications – What You Must Bring Current certification, licensure, or registration as a pharmacy technician in accordance with state law (e.g., PTCB, state‑specific credential). Minimum of one (1) year of hands‑on experience as a pharmacy technician in a retail, hospital, or long‑term‑care setting. High school diploma or GED equivalent; additional education in pharmacy technology is a plus. Strong mathematical skills for dosage calculations and familiarity with dosage conversion tables. Excellent verbal and written communication abilities, with a customer‑first mindset. Proficiency with pharmacy software platforms, electronic health records (EHR), and standard office productivity tools. Commitment to maintaining patient confidentiality and adhering to HIPAA and other privacy regulations. Preferred Qualifications – How You Can Stand Out Prior experience in the long‑term‑care or skilled‑nursing‑facility pharmacy environment. PTCB (Pharmacy Technician Certification Board) National Certification. Familiarity with controlled‑substance regulations and narcotic handling protocols. Exposure to quality‑improvement initiatives, lean pharmacy workflows, or Six Sigma concepts. Additional certifications such as Immunization Administration, Compounding, or Medication Therapy Management. Core Skills & Competencies – What Makes a Successful Technician Attention to Detail: Precision in data entry, dosage verification, and compliance documentation. Customer‑Centric Service: Ability to listen, empathize, and resolve inquiries promptly while maintaining professionalism. Critical Thinking: Quickly identify potential medication errors, drug interactions, or missing information and act decisively. Team Collaboration: Strong interpersonal skills to support pharmacists and fellow technicians in a fast‑paced environment. Time Management: Effectively prioritize tasks during peak hours and maintain productivity throughout the second‑shift schedule. Technological Fluency: Comfortable using pharmacy dispensing systems, barcode scanners, and automated verification tools. Regulatory Knowledge: Up‑to‑date on state and federal pharmacy laws, especially concerning controlled substances. Growth & Development – Your Career Path at Gigflowx Talensparkx believes in investing in its people. As a Front‑End Pharmacy Technician you will have access to: Structured Learning Programs: Free enrollment in internal and external c