Program Manager, Sales Enablement
The Role
We are seeking a highly organized, proactive, and collaborative Program Manager to join our Sales Enablement team. The primary mission of this role is to lead and evolve our sales onboarding program, ensuring every new hire is equipped with the knowledge and tools they need to succeed from day one. Beyond onboarding, you will also manage and support various smaller-scale enablement initiatives and programs that drive the overall effectiveness of our sales organization.
You will:
- Lead Sales Onboarding: Own the end-to-end execution of our sales onboarding program, ensuring a seamless and high-impact experience for all new hires across different sales roles.
- Program Management: Oversee the lifecycle of various smaller enablement programs, from initial planning and stakeholder alignment to delivery and continuous improvement.
- Own Enablement Communications: Lead the strategy and execution of our sales enablement communications program, including managing consistent weekly and monthly touchpoints with the sales team to ensure alignment and high awareness of available resources and updates.
- Stakeholder Collaboration: Act as a key partner to Sales Leaders, Subject Matter Experts (SMEs), and cross-functional teams to identify training needs and ensure program relevance.
- Content & Delivery Strategy: Work closely with our Instructional Designer to ensure onboarding and program materials are engaging, actionable, and effectively delivered across various modalities (vILT, on-demand, etc.).
- Audience Analysis: Tailor onboarding tracks and program content to meet the specific needs of diverse roles, including Account Executives, SDRs, and Solution Engineers.
- Continuous Improvement: Regularly evaluate program effectiveness through feedback and performance data, iterating on content and delivery to drive better outcomes.
- Project Oversight: Manage multiple, concurrent projects, ensuring they remain on schedule and align with broader sales enablement OKRs.
- Systems Management: Utilize our Sales Enablement Platform (CMS/LMS) to deploy onboarding paths and track learner progress and completion.
Ideally you'll have:
- 4+ years of professional experience in a Sales Enablement role.
- 2+ years of program management experience, with a proven track record of managing end-to-end program lifecycles from strategy to execution.
- Proficiency in the latest AI tools and systems, with a demonstrated ability to apply AI to automate processes, personalize learning, or enhance the overall impact of enablement programs.
- Proven success working collaboratively with Subject Matter Experts (SMEs) and diverse internal stakeholders.
- Excellent written and verbal communication skills, with a focus on delivering clear, concise updates and instructional content.
- Demonstrated ability to manage multiple, concurrent high-priority projects while staying highly organized and meeting tight deadlines.
Nice to haves:
- Sales Context: Prior experience or deep familiarity with the B2B sales process and methodologies (e.g., MEDDICC, Challenger).
- Tool Proficiency: Experience working with Sales Enablement Platforms (LMS/CMS) for program deployment.
- Industry Experience: Experience working within the AI industry.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
