Core Function:

We are seeking a friendly, professional, and highly organised Receptionist & Administrator to become the welcoming face of our organisation. Based at our main reception at 123 Albion Street, Leeds, you will be the first point of contact for tenants and visitors, setting the tone with exceptional customer service from the moment they arrive.

This is a varied and people-focused role at the heart of a busy and dynamic workplace. Alongside managing front-of-house operations, you will play an integral role in supporting the Operations team with a range of administrative responsibilities, including light PA duties. If you enjoy working in a fast-paced environment, take pride in being organised, and thrive on creating a positive experience for others, this role offers an excellent opportunity to develop your skills within a supportive and collaborative team.

Key Responsibilities:

• Act as the welcoming face of the site, greeting all tenants and visitors with a friendly, professional, and helpful approach, delivering consistently high levels of customer service.
• Assist tenants and visitors with directions and general enquiries, ensuring a positive and professional front-of-house experience at all times.
• Manage visitor arrivals efficiently, including announcing visitors and maintaining accurate visitor records where required.
• Conduct regular walk-rounds of the building to ensure high standards of presentation, cleanliness, and safety, reporting any issues promptly to the appropriate teams.
• Monitor reception and communal areas to ensure they remain tidy, well-presented, and fully stocked.
• Carry out a variety of planned and ad hoc administrative tasks to support smooth day-to-day operations.
• Use the CAFM system to raise requests and produce reports as required (full training will be provided).
• Manage multiple email inboxes, responding to enquiries in a timely, professional, and courteous manner.
• Complete general office administration duties, including ordering office supplies and maintaining inventory levels.
• Monitor site security systems and follow established procedures to escalate incidents or concerns appropriately.
• Support the Operations team in maintaining a strong Health & Safety culture through proactive compliance, checks, and reporting.
• Provide day-to-day administrative support to the Operations team, including light PA support to the Operations Director.

Requirements:

• Previous experience in a Receptionist and/or Administrator role is essential.
• Excellent written and verbal communication skills.
• Strong IT skills, including proficiency in Microsoft Word and Excel.
• Good time management, organisational skills, and attention to detail.
• A professional, approachable, and customer-focused attitude.

Why Join Us:

• Join a welcoming and professional organisation where people and service are at the heart of everything we do.
• Work in a varied and engaging role where no two days are the same, offering opportunities to develop your administrative and customer service skills.
• Be part of a supportive and collaborative team that values reliability, initiative, and attention to detail.
• Enjoy a central Leeds location with the added benefit of free city centre parking.
• Benefit from Westfield Health medical cover, supporting your health and wellbeing.
• Receive a competitive salary, generous holiday allowance, and the stability of a full-time, permanent position.
• Work in an environment that encourages professional growth and takes pride in maintaining high standards.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

• Free parking

Experience:

• Administrative: 1 year (required)

Language:

• English (required)

Work Location: In person