Remote Bilingual Spanish Representative

Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus.

Must live in Texas to be eligible for this remote position.

Representante Bilingüe en Españ;ol

Nuestro equipo bilingüe en españ;ol comienza en $ 36 400 por añ;o ($ 16,50 por hora de salario base y $ 1 adicionales por hora en lenguaje en diferenciales) más bonificación.

Debe vivir en Texas para ser elegible para este puesto remoto.

What will I do as a Bilingual Spanish Representative?

Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

¿Qué hare como Representante Bilingüe en Españ;ol?

¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en españ;ol, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.

Duties and Responsibilities

  • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
  • Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
  • Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
  • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
  • Engage in a conversation with people from all walks of life.
  • Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role.

Deberes y responsabilidades:

  • Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
  • Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
  • Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
  • Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
  • Participe en una conversación con personas de todos los ámbitos de la vida.
  • Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.

As a Bilingual Spanish Representative, you will get:

  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full time hours. 40-hour work week.
  • Job Stability. We've been in business since 1936.
  • Paid Time Off. Because rest isn't a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

Como Representante Bilingüe en Españ;ol, obtendrás:

  • Trabajo remoto. Esta posición es 100% remoto. Le enviaremos el equipo necesario para este puesto.
  • Horario de Tiempo Completo. Semana laboral de 40 horas.
  • Estabilidad laboral. Estamos en la industria desde 1936.
  • Tiempo libre pagado. Porque el descanso no es una recompensa, es necesario para tu bienestar.
  • Seguro médico, dental y de visión. Te ayudamos a cubrir el costo de su prima.
  • Reembolso de matrícula. Tus metas son importantes y te ayudaremos a alcanzarlas.
  • Programa de referidos. Tenemos uno de los programas de referidos mejor pagados.
  • Crecimiento profesional. La mayoría de nuestros altos directivos comenzaron como agentes. ¡Promovemos desde dentro!
  • Revisiones anuales de desempeñ;o. Premiamos tu buen desempeñ;o con más dinero.

What are the qualifications to be a Bilingual Spanish Representative at Afni?

  • At least six months working in a service or sales environment
  • Ability to work in a fast-paced environment
  • Ability to multitask and use effective time management
  • A minimum of 6 months of work-at-home experience is required.
  • Ability to communicate written and verbally in both Spanish and English
  • Computer skills

¿Cuáles son los requisitos para ser un representante bilingüe en españ;ol

en Afni?

Al menos seis meses trabajando en servicio al cliente o ventas

  • Capacidad para trabajar en un entorno acelerado
  • Capacidad para realizar múltiples tareas y utilizar una gestión eficaz del tiempo
  • Se requiere un mínimo de 6 meses de experiencia trabajando desde casa.
  • Capacidad para comunicarse escrita y verbalmente en Espanol y Ingles
  • Habilidad para trabajar con un CRM.

TXVHINBL

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

En Afni ofrecemos igualdad de oportunidades de empleo a todas las personas calificadas. El empleo se basa en las capacidades y cualificaciones personales sin discriminación por motivos de raza, color, religión, sexo, edad, origen nacional, discapacidad o cualquier otra característica protegida según lo establecido por la ley. Esta política de Igualdad de Oportunidades de Empleo se aplica a todas las políticas y procedimientos relacionados con el reclutamiento y la contratación, la compensación, los beneficios, la terminación y todos los demás términos y condiciones de empleo.

Requirements:

  • What You Need to Thrive in Our Remote Environment:

    • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
    • 25Mbps Download/10Mbps Upload
    • Ping Rate – Less than 100 ms
    • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
    • Ability to be on webcam during working hours

    Lo que necesitas para prosperar en nuestro entorno remoto:

    • Solo servicio de Internet por cable o fibra (sin acceso telefónico, DSL, satelital o celular)
    • 25 Mbps de descarga/10 Mbps de subida
    • Tasa de ping: menos de 100 ms
    • Un espacio de trabajo privado con escritorio/silla donde el ruido del entorno (niñ;os, mascotas, personas, aparatos electrónicos, etc.) no se pueda escuchar ni estar presente durante las horas de trabajo.
    • Posibilidad de estar en la cámara web durante las horas de trabajo

    Requirements

    • Must be 18 years of age
    • Must have GED or High School Diploma
    • Must be legally permitted to work in the United States

    Requisitos:

    • Mayor de 18 añ;os de edad
    • Preparatoria terminada
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