[Remote] Complex Claims Unit Environmental - Claim Consultant or Specialist

Note: The job is a remote job and is open to candidates in USA. The Hartford is an insurance company committed to making a difference and providing opportunities for growth. The Claim Consultant and Claim Specialist roles involve managing complex claims within the Environmental unit, requiring expertise in legal issues and problem-solving to navigate claims associated with environmental contamination and liability.


Responsibilities

  • Provide proactive communications to customers and business partners in the management and resolution of claims
  • Respond to inquiries from customers and provide superior customer service
  • Review and analyze multiple complex policies and coverage parts (including general liability, umbrella/excess liability and affirmative pollution coverages)
  • Write and articulate clear, concise and accurate coverage positions
  • Conduct investigations regarding claims and/or lawsuits
  • Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
  • Develop and persuasively articulate complex coverage, liability and damage assessments
  • Provide detailed impactful recommendations to leadership
  • Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
  • Conduct complex negotiations and articulate coverage/liability positions
  • Attend mediations and trials as necessary
  • Proactively manage accurate expense, reserve and financial transactions
  • Consistently maintain up-to-date claims metrics

Skills

  • 5+ years general liability claim handling experience
  • Consultant: Experience with commercial general liability claims
  • Specialist: Experience with environmental or other latent injury claims or claims under affirmative pollution coverages
  • Experience in handling affirmative/defensive risk transfer; including additional insured tenders
  • Strong to Excellent verbal and written communication skills
  • Strong to Excellent analytical and critical thinking ability
  • Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
  • Superior customer service skills and active listening skills
  • Proven track record of prioritizing and managing multiple responsibilities
  • Proven track record of effective negotiations/settlement of high-value general liability claims
  • Demonstrated negotiation and conflict resolution skills
  • Proficiency with MS Office, especially Word and Excel
  • Proficiency handling litigated claims
  • Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire
  • Bachelor's degree strongly preferred
  • 10+ years long-tail claim handling experience
  • JD, other advanced degree, or experience in an environmental consulting discipline (such as geology, hydrology, ecology, or environmental engineering) a plus

Benefits

  • Short-term or annual bonuses
  • Long-term incentives
  • On-the-spot recognition

Company Overview

  • The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. It was founded in 1810, and is headquartered in Hartford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.thehartford.com.

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