[Remote] DoD Secret – eMASS System Administrator & RMF SME
Note: The job is a remote job and is open to candidates in USA. KBR is a leader in delivering complex technical solutions and expert support to the U.S. Department of War. They are seeking a skilled eMASS and RMF professional to provide critical cybersecurity support to the Defense Health Agency, focusing on user support requests and maintaining data integrity across networks.
Responsibilities
- Serve as the primary point of contact for user inquiries, providing Tier 1/2 troubleshooting for eMASS functionality and managing access control for system records
- Process all user account lifecycle actions, including new account creation, modifications, reactivations, and periodic inactive account scrubs
- Manage the full lifecycle of support tickets, including triage, assignment, documenting all troubleshooting steps, communications, and resolution
- Maintain and update content on the DHA eMASS SharePoint Portal
- Adhere to, maintain, and contribute to the continuous improvement of the team's Standard Operating Procedures (SOPs) and other DHA CS-related guidance
- Serve as a senior team member and act as Team Lead as required, providing team oversight and advising leadership and documenting RMF processes and eMASS best practices
- Develop, update, and/or review RMF Develop, update, and/or review RMF documentation
- Participate in and lead recurring team and stakeholder meetings, providing status updates and preparing briefing materials as required
- Direct hands-on experience using or administering the eMASS platform is highly desirable
- Proficiency with help desk ticketing systems (e.g., ServiceNow, Jira, SharePoint)
- Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired
- Strong understanding of DoD Cybersecurity and RMF concepts and processes
- Demonstrated experience creating, contributing to, and maintaining technical process documentation, such as policies, procedures, and process guides, is required
- Excellent written and verbal communication skills, with a proven ability to explain technical details to both technical and non-technical audiences
- Strong problem-solving and analytical skills, with the ability to work independently and as part of a collaborative team
- Excellent customer service and organization skills
- Excellent oral and written communication skills
Skills
- Bachelor's Degree and ten (10) years of experience with Cybersecurity / Information Technology, or in lieu of degree, eighteen (18) years of hands-on experience with Cybersecurity / Information Technology
- Experience with the DoD eMASS platform, Assets, POA&Ms, and Workflows modules
- Demonstrated experience with Risk Management Framework
- Experience working within DoD (experience under DHA a plus)
- Active DoD Secret security clearance
- DoD 8570/8140-compliant
- Strong understanding of DoD Cybersecurity and RMF concepts and processes
- Demonstrated experience creating, contributing to, and maintaining technical process documentation, such as policies, procedures, and process guides, is required
- Excellent written and verbal communication skills, with a proven ability to explain technical details to both technical and non-technical audiences
- Strong problem-solving and analytical skills, with the ability to work independently and as part of a collaborative team
- Excellent customer service and organization skills
- Excellent oral and written communication skills
- Direct hands-on experience using or administering the eMASS platform is highly desirable
- Proficiency with help desk ticketing systems (e.g., ServiceNow, Jira, SharePoint)
- Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired
- Experience working under DHA
- Familiar with vulnerability scans (e.g., Tenable ACAS/Nessus and DISA STIG)
- Experience in RMF policy development, process improvement, and strategy implementation
- Knowledge of Continuous Monitoring and Risk Scoring (CMRS)
- Knowledge in one or more of the following technologies: Excel, SharePoint Online, Power Automate
Benefits
- 401K plan with company match
- Medical
- Dental
- Vision
- Life insurance
- AD&D
- Flexible spending account
- Disability
- Paid time off
- Flexible work schedule
Company Overview