[Remote] Field Service Engineer Lazio/Center Italy (m/f/d)

Note: The job is a remote job and is open to candidates in USA. Leica Biosystems, a Danaher operating company, is seeking a Field Service Engineer to provide technical service and support on Advanced Staining equipment. This role involves installation, maintenance, and repair of instruments while ensuring compliance with ISO and FDA guidelines, ultimately aiming to minimize customer downtime and support revenue generation.


Responsibilities

  • Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments
  • Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer’s expectations
  • Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Company policies
  • Ensure the on-time and appropriate application of all published Technical Service Bulletins (TSBs) that are issued by the Business Unit recommending or mandating updates or changes to the Instruments in the field
  • Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue
  • Broaden knowledge and experience to improve product, application and professional development skills and ultimately, represent the company in a professional manner
  • Maintain spare parts stock within budgetary limits in order to maximize 'Fast Time Fix' repair metrics
  • Control expenses in order to maximize the profit contribution to the company
  • Represent the company in a professional manner in order to install confidence within current and prospective customers of Company products

Skills

  • Technical High School Diploma (Mechanic, Electric, Electronic...)
  • At least 3 years of experience as a FSE in the Biomedical industry, dealing with Hospital equipments (diagnostic laboratories)
  • Good English (both written and spoken)
  • Good IT skills (Advanced Staining equipment runs with computers and is connected to networks)
  • Works with integrity and understands compliance requirements
  • Willingness to travel extensively (80% of travel activity with some trainings abroad)
  • Experience in Anatomy Pathology
  • Team player but able to work also autonomously
  • Excellent organizational skills

Benefits

  • Health care program
  • Paid time off

Company Overview

  • Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health. It was founded in 1969, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is https://www.danaher.com/.

    • Company H1B Sponsorship

  • Danaher Corporation has a track record of offering H1B sponsorships, with 7 in 2025, 4 in 2024, 3 in 2023, 1 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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