[Remote] Fraud Specialist, Trust & Safety

Note: The job is a remote job and is open to candidates in USA. Vercel is a company that provides developers with tools and infrastructure for building and securing web applications. They are seeking a Fraud Specialist to join their Trust & Safety team, focusing on protecting their platform from various forms of abuse and fraud. The role involves collaboration across multiple departments to enhance fraud prevention capabilities and manage risk.


Responsibilities

  • Investigate abuse vectors causing financial loss or reputational risk to the business
  • Monitor, maintain, and improve fraud detection and anomaly alerting systems
  • Develop and refine operational workflows to scale fraud prevention efforts
  • Manage and monitor the performance of internal tooling and fraud rules
  • Work cross-functionally across, Operations, Engineering, Product, and Finance to mitigate areas of risk
  • Represent Trust & Safety during incident response and create mitigation processes

Skills

  • 3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical
  • Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operations workflows and outcomes
  • Proven track record working cross-functionally to deliver impactful results
  • Strong attention to detail, and the ability to translate investigations into scaled systems
  • Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large-scale anti-fraud enforcement
  • Ability to take large data sets and distill key insights into actionable trends and strategies
  • Experience across multiple Trust & Safety domains, especially when it comes to web hosting or user generated content
  • Ability to create and interpret SQL queries
  • Experience using abuse-related ticketing and case management systems
  • Understanding of chargebacks and the overall payments landscape

Benefits

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Company Overview

  • Vercel is a developer platform that provides cloud infrastructure services for the web. It was founded in 2015, and is headquartered in Covina, California, USA, with a workforce of 501-1000 employees. Its website is https://vercel.com.

    • Company H1B Sponsorship

  • Vercel has a track record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 5 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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