Note: The job is a remote job and is open to candidates in USA. TEKsystems Global Services (TGS) is a growth solution provider for enterprises, focusing on technology, strategy, design, execution, and operations. They are seeking a Practice Architect I for AI/ML to manage consulting projects and account teams, focusing on machine learning and artificial intelligence solutions, while ensuring delivery and alignment with customer objectives.

Responsibilities

• Gain a clear understanding of customers’ business objectives, data landscape, and technical requirements for AI/ML and Generative AI solutions based on the agreed solution architecture and Statement of Work (SOW)
• Understand, develop, and mature AI/ML and GenAI solution designs by collaborating with customers and internal stakeholders to manage expectations, resolve architectural, data, model, and delivery issues, and ensure alignment with production and scalability goals
• Facilitate internal communication and coordinate the assembly of cross-functional AI/ML delivery teams, including data science, MLOps, cloud engineering, security, practice support, and account team members for new engagements
• Consolidate and communicate delivery status, model readiness, MLOps maturity, and agreed costing information across project stakeholders to ensure transparency and alignment throughout the engagement lifecycle
• Ensure delivery escalation procedures are clearly defined, addressed, and communicated to clients, consultants, and management, particularly for risks related to data quality, model performance, GenAI behavior, infrastructure, and compliance
• Implement and oversee a knowledge management strategy for AI/ML engagements, ensuring effective knowledge transfer from sales and solutioning to delivery teams, including GenAI architectures, agentic workflows, and operational considerations
• Perform delivery risk and issue management across AI/ML and GenAI programs, proactively identifying risks related to data, models, infrastructure, governance, and security, and facilitating timely resolution with appropriate stakeholder communication
• Identify, manage, and coordinate delivery change control processes for AI/ML and Generative AI engagements, including changes related to data availability, model scope, infrastructure, MLOps pipelines, and evolving GenAI requirements
• Perform periodic AI/ML project and program analysis, including architecture reviews, model lifecycle assessments, MLOps and GenAI workflow health checks, in collaboration with practice and delivery resources
• Assess and enhance customer reference-ability by ensuring successful delivery of AI/ML and GenAI solutions and establishing trusted advisory relationships with customers and account team members
• Refine the AI/ML practice pipeline and product line attributes based on delivery metrics, adoption trends, model performance, and alignment with market demand, emerging GenAI capabilities, and agentic AI patterns
• Support the development and execution of Account Strategies by identifying AI/ML and Generative AI opportunities and collaborating with internal stakeholders to align technical capabilities with client business objectives
• Capture, develop, and refine AI/ML, MLOps, and Generative AI intellectual property (IP) derived from projects and programs, including reference architectures, accelerators, agentic AI patterns, and reusable assets for training and delivery
• Coordinate with subject matter experts to define and standardize best practices for AI/ML and GenAI delivery, including model development standards, MLOps practices, responsible AI considerations, and continuous delivery improvements
• Understand and manage customer requirements (delivery and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction
• Ensure delivery methodology is understood by team from project initiation to project closeout; sales/solution to delivery knowledge transfer
• Financial and contractual responsibility for engagement profitability
• Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves
• Ensure delivery management methodology is followed on all client opportunities
• Mentor, manage and develop product/project team members. Team size varies from 3 team members up to 8-10 team members
• Conduct annual reviews and provide feedback throughout the year on employee performance where required
• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies

Skills

• Bachelor's Degree or equivalent, relevant experience
• Strong conceptual and analytical skills, demonstrating out-of-the-box problem solving, including the ability to apply AI/ML and Generative AI concepts to complex business and technical challenges
• Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment, particularly across AI/ML, MLOps, and GenAI initiatives with evolving requirements and dependencies
• Demonstrated experience designing, evaluating, and guiding Generative AI solutions, including large language model (LLM) use cases, prompt engineering strategies, retrieval-augmented generation (RAG), and agentic or multi-step AI workflows
• Ability to collaborate with machine learning, engineering, cloud, security, and business stakeholders to translate GenAI capabilities into scalable, production-ready solutions
• Team player with experience leading and collaborating across teams to deliver successful solutions, including cross-functional AI/ML and GenAI delivery teams
• Excellent oral and written communication skills (English language), with the ability to explain GenAI and ML concepts to both technical and non-technical audiences, including executives
• Superior people and personnel management skills, including mentoring teams working on AI/ML, MLOps, and Generative AI solutions, and fostering best practices and delivery excellence
• Relevant certifications in the subject matter area(s)

Benefits

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Overview

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