Representative - Benefits

About the position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

  • Processes employee benefit transactions, status changes, and qualified events into the HRIS system. Performs weekly quality audits for accuracy and completeness. Scans all documents into HRIS system.
  • Primary telephone contact for the Benefits department. Consults with employees regarding eligibility, coverage and issue resolution; troubleshoots and resolves routine benefit issues. Gathers all information needed on the more difficult issues to be presented to the supervisor.
  • Manages the course of Short Term Disability (STD), Personal, Educational and Family Medical leave of absence. Does so through frequent written and verbal communications with staff members, managers, supervisors and treating physicians, where applicable.
  • Notifies TPA of COBRA eligibility upon staff member’s termination. In accordance with the law, works with TPA to ensure appropriate COBRA notices are given to the employee.
  • Distributes appropriate benefits information to employees on a timely basis; includes, Summary Plan Description(s), ID Cards, provider directories and other related information, as needed.
  • Assists with annual open enrollment, benefit fairs, and communication of new benefits and changes to employees.

Requirements

  • Must reside in Arizona
  • High School Diploma or GED - Required
  • 2 years Employee Benefits experience. Health and Welfare Benefits. In-depth understanding of employee benefits rules and regulations including PPACA, COBRA, HIPAA, FMLA and Section 125. - Required
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