Retail Sales Associate - Shoppes at Gilbert Co

## Key Role Overview In this part-time Retail Sales Associate role at Shoppes at Gilbert, you will engage and connect with customers by providing excellent customer service and product expertise. You will educate and inspire customers about merchandise, promotions and loyalty programs while executing operational processes to deliver a frictionless, on-brand shopping experience. ## Key Responsibilities - Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately. - Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration. - Promote loyalty by educating customers about loyalty programs. - Leverage omni-channel offerings to deliver a frictionless customer experience. - Support sales floor, fitting room, checkout, and back-of-house processes as required. - Be courteous and responsive to internal and external requests; exchange and verify job-related information to provide support. ## Required Qualifications - No specific education requirement listed; ability to learn procedural knowledge through on-the-job training. - Good communication skills and ability to utilize technology effectively to engage with customers and team members. - Problem-solving mindset with a focus on continuous improvement; open to feedback and willing to take action. - Ability to handle customer interactions and potential issues/concerns courteously and professionally. - Basic information-gathering skills to solve problems. ## Preferred Qualifications - None listed. ## Compensation & Benefits - Salary range: Not listed. - Key benefits: Not listed. - Company highlights: Emphasis on equality, inclusivity and sustainability as part of Gap Inc.'s values. ## Additional Information - Employment type: Part-time, store-based role at Shoppes at Gilbert. - Role involves supporting multiple store areas (sales floor, fitting rooms, checkout, back of house) and leveraging omni-channel tools. - The position focuses on bringing the brand to life, building customer loyalty, and delivering with productivity.

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