Sales Associate, Part-Time

<strong>Sales Associate:<br><br></strong>No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.<br><br>Reporting to the Store Manager, essential responsibilities include but are not limited to:<br><br><strong>What You’ll Do:<br><br></strong><ul><li>Consistently meet and exceed sales goals.</li><li>Assist in clientele generation through customer engagement.</li><li>Contribute to an in-store experience for customers that both surprises and delights them. </li><li>Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.</li><li>Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. </li><li>Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.</li><li>Understand the need for consistent inventory accuracy and controls in store. </li><li>Contribute to Loss Prevention in all areas of the business.</li><li>Uphold time and attendance policy.</li><li>Ensure the selling floor reflects the brand and concept standards at all times.</li><li>Share your deep knowledge about our product with genuine enthusiasm.</li><li>Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.</li><li>Help ensure that the store environment is inspiring and our product is easily accessible.</li><li>Understand the core values and culture of Reformation and reflect these in all efforts.</li><li>Maintain and uphold a professional, healthy, and productive work environment. <br><br></li></ul><strong>What you’ll bring:<br><br></strong><ul><li>Experience working with a sales or retail organization and/or operationally intensive business.</li><li>Ability to work in a fast-paced setting.</li><li>Strong interpersonal skills and the ability to interact effectively with diverse personalities </li><li>Driven approach to take on new challenges with the self-motivation for your work and career <br><br></li></ul><strong>Availability Requirements:<br><br></strong><ul><li>Available to work a minimum of 10 hours per week</li><li>Available to work a minimum of 3 days per week, weekends included</li><li>Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)</li></ul>

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