SDR Operations & HubSpot Data Specialist

About BizDev.ae

BizDev.ae helps international tech and SaaS companies enter and scale in the MENA region by building real pipeline with the right decisionmakers, without the need for local hires or heavy fixed costs. SDR Operations and Data Specialist role is a key part of this engine: you make sure our SDRs are speaking to the right people in the right accounts, not wasting time on bad data.


Location

Remote - Dubai


Role Summary

You will own the non-selling operations that keep our SDR engine running: building and maintaining clean prospect data, formatting/importing "ready deals" into HubSpot, enforcing CRM hygiene (so nothing goes stale), and preparing weekly reporting outputs for client updates. SDRs should spend their time researching, personalizing, and running outreach - not fixing data or chasing admin. This is a perfect role if you love research, details, and systems, and want to work closely with SDRs and GTM strategists in a techfirst, fully remote environment. Outcomes / Success Metrics (KPIs)

Lists become "ready deals" fast: enriched lists are formatted and imported into HubSpot correctly (right pipeline/stage/owner, consistent deal naming). CRM hygiene stays clean (weekly, consistently): every call logged (95%), every email tracked (100%), every deal has a next-step task assigned (95%). No stagnant deals: deals do not sit >3 days without activity unless there is a documented future-date reason. Weekly report prep for internal reviews as well as for Bizdev Clients are on-time and accurate, ready for the manager or Lead SDR to use.


Responsibilities



1) List Building & Enrichment: Translate each client ICP into clean search criteria and list requirements (validating exact criteria and filters with Lead SDR). Build and refine targeted account and contact lists using data scraping (Google maps, conference websites, LinkedIn Sales Navigator) Enrich lists with with Clay.com, validate emails/phones when available, clean and deduplicate against existing lists. Maintain list quality over time as Client might want to expand ICP (new title or Geography) . The lists shall build up on top of each other - cleaning, formatting, mandatory fields consistency

2) HubSpot / CRM Hygiene & QA Enforcement : Run recurring CRM hygiene checks and drive fixes with SDRs: ensure every call is logged, every email is tracked, and every deal has a next-step task assigned. Audit stage integrity (no skipping stages) and flag/correct exceptions. Detect and escalate stagnant deals (>3 days of inactivity) and chase next steps. Support Company QA system by preparing weekly "hygiene issue repot" (missing logs, missing next steps, stagnation) to speed up coaching.

3) Weekly Reporting & Data Pulls : Prepare the weekly reporting pack outputs (data pulls + formatting) so the Lead SDR can finalize and send, a separate set of reports for management for internal reviews. Maintain reporting accuracy by ensuring CRM activity logs and deal stages are current (reporting depends on CRM integrity).

4) Process Support (Task Follow-ups, Deal Stage Integrity, Reminders) : Own the admin follow-through loop: identify missed tasks, missing logs, and broken next steps; notify the SDR; confirm resolution. Ensure lists do not create duplicates on subsequent waves (dedupe before import, not after). Document your process, queries, and best practices so we can reuse winning patterns across clients.


Tools Required


  • HubSpot (Deals/Pipelines, Tasks, Imports/Exports, activity logging checks)
  • LinkedIn Sales Navigator (list building)
  • Prospeo (exports per process)
  • Clay (Data enrichment)
  • Lusha (Data Enrichment)
  • Data scrapers
  • ChatGPT/Gemini
  • Google Sheets / Excel (CSV prep, formulas like XLOOKUP/VLOOKUP, dedupe)

Required Skills


  • Bachelor's Degree in Information Systems, Data/Computer Science, 13 years' experience in B2B research, data enrichment, or sales operations, supporting SDR/outbound teams.
  • Strong hands-on experience with HubSpot CRM objects (contacts, companies, deals, reporting, custom properties).
  • Strong spreadsheet skills: cleaning, deduping, CSVs, formulas (XLOOKUP/VLOOKUP), macros, building custom reports, attention to data detail.
  • HubSpot: imports/exports, pipelines, tasks, and checking activity hygiene.
  • Strong online research ability (LinkedIn Sales navigator + company sources Clay, Lusha etc.).
  • Data scraping skills using tools (serper.dev, etc.)
  • Clear written and spoken English; ability to produce clean weekly reporting drafts.
  • Familiarity with additional databases/enrichment tools (optional).

Working Hours / Mon-Friday 9AM-5PM Dubai Time (40 hours per week)

Overlap Expectation ASSUMPTION: At least 4 hours overlap with UAE business hours (GMT+4) for daily handoffs and same-day fixes.


What Good Looks Like (15/ 30 / 45+ Days)


First 15 Days Run the end-to-end "list -> ready deals" workflow with minimal supervision. Weekly reporting packs are reliably prepared on time; Lead SDR only finalizes and sends. You can explain clearly why a specific list is built the way it is (hypothesis, filters, personas).

First 30 Days Hygiene is visibly improving: fewer stagnant deals, fewer missing logs, fewer "where did this go?" questions. Consistently catch missing next steps / missing logs early and drive corrections.

First 45 Days Ops becomes predictable: imports, hygiene, and reporting run consistently without surprises. SDRs say: These leads are onpoint for my market and ICP!, spend more time on research/personalization/outreach because the operating system removes friction.

First 60 Days The process you follow is clearly documented in the respective company's Notion section across all aspects and is being revised every month.

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