Senior Director, Internal Controls – Remediation

Job Description: • Manage a team of analysts and managers responsible for cross-functional Self-Identified Issues and Risk Event projects from the time they are reported, through to completion and closure, while ensuring projects remain on track and appropriately prioritized by risk level. • Leverage existing knowledge of Consumer Lending regulations and industry standards to provide guidance to business partners on compliant and efficient operations. • Mentor and develop junior team members into strong senior performers. • Enhance the existing team process flow and methodologies. • Prepare and present materials to senior management and enterprise level stakeholders, adapting messages to different audiences, including ongoing training on compliance and operational risk management. • Lead and facilitate project scoping meetings, identify the specific approvers, stakeholders, and subject matter experts needed to come together to resolve the problem. • Lead discussion to encourage business teams to deeply consider the problem, its root causes and adjacencies to design the best solution. • During project planning, evaluate solution options with and assign accountable milestone owners. Define concise business requirements covering policies, code, and workflows. Include automated controls, identify related projects or impacts, and obtain appropriate approvals. During execution of the plan, track dependencies, update plans, and quickly escalate risks or resource issues to keep the project on schedule. • Manage project testing, including working with business teams and software engineers to test new or improved artifacts or code. Gather evidence of upgrades, changes, and specific test results during the cycle to package for submission for closure. • Take on Shared Process Ownership as assigned with an end to mentor new Process Owners to the capability level needed to keep the process operating in control after the project delivery. • Evolve monitoring and reporting of various projects to strengthen process control and focus of new process owners. Requirements: • 15+ Years of experience in a financial institution with focus on Risk, Controls, Governance, and Compliance. • Proven Cross functional Project and Process management required. • Strong understanding and depth of experience in installment lending required. • BS in a quantitative field required, with Master’s Degree preferred. Benefits: • Robust Health Care Plans (Medical, Dental & Vision) • Generous Parental Leave • Flexible Time Off (FTO) Policy - Time off when you need it. • Retirement Plan (401K) with company match • Educational Assistance/Tuition Reimbursement up to $3K/year • Life Insurance (Basic, Voluntary & AD&D) • Short Term/Long Term Disability • Robust Ancillary benefits including accident insurance, hospital insurance etc. Apply tot his job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...