About the position

The Senior Manager, People Business Partner (PBP) Operations leads the delivery of all HR services to internal client groups to drive outstanding performance and lead the overall Peloton talent agenda. This person will provide primary support for our Distribution Centers and Global Member Support team in our Global Operations function, as well as our frontline Consumer Sales teams, including our retail locations, in our Global Business function. Success in this role comes from fostering a strong focus on culture and well-being, becoming a credible partner to business leaders, providing expert insights, and embracing resiliency, agility, and scale. The ideal candidate is a HR partner who is passionate about delivering business impact. In collaboration with the senior leadership team, this role will focus on driving programs that ignite our talent, enrich our culture, and build leadership capability at all levels. This person will work closely with our highly collaborative Centers of Excellence teams. This role is based in our NYC headquarters with team members working a hybrid schedule- three days (3) in the office and two days (2) remotely. This role will also be required to travel as needed to our Distribution Center in Linden, NJ as well as our Global Member Support office in Plano, TX.

Responsibilities

• Provide thought leadership regarding organizational and people-related strategy and execution in a globally matrixed environment to drive a high-performance culture
• Assess organizational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives
• Coach business leaders on HR processes, including talent planning, learning and development, and performance management to promote engagement and a culture of continuous growth and development
• Provide guidance and input on workforce planning, succession planning, and retention activities
• Analyze trends and metrics, and collaborate with HR functional experts to develop solutions, make recommendations, and develop programs
• Partner with the centers of excellence (Compensation, Talent Management, Inclusion & Impact) on key programs throughout the annual talent cycle
• Partner with the Employee Relations team, Employment Legal, and other key stakeholders on the identification, escalation, risk mitigation and resolution of employee relations issues
• Strengthen senior leader capabilities through 1:1 coaching to help them refine their leadership capabilities/effectiveness
• Infuse inclusion practices into Peloton’s culture, fostering an environment of inclusion and support aligned to Peloton’s vision, mission, and values

Requirements

• 5+ years of HR business partner experience. Ability to work in a dynamic environment
• Experience working with managers and experience working with engineers
• Recognized as credible (garners respect, acts with integrity, keeps commitments); proactive (has a point of view, challenges assumptions, takes initiative); and a trusted thought partner (builds relationships, delivers results)
• Highly collaborative work style; ability to establish relationships and partnerships at all levels of the organization
• Exhibit strong leadership and influencing skills
• Design, implement, and lead change management initiatives
• Exhibit agility and adaptability during periods of transformation, leading teams through change with purpose, tact, poise, and patience
• Critical thinking skills with the ability to take sizable problems and break them into small manageable pieces
• Thoughtful experimentation with AI tools and practices
• Superb judgment and integrity, including excellent decision-making skills
• Ability to work both tactically and strategically to meet the needs of the business
• Strong analytical skills with the ability to interpret data and metrics, using insights to make informed recommendations that drive strategic HR decisions
• Experience using data to create presentations
• Experience working with excel and google sheets
• Experience working with a diverse international employee population and the ability to navigate global HR practices, globally preferred
• Partner with leaders to cultivate an engaged workforce, ensuring they own and actively contribute to the company culture
• Demonstrated business acumen, with a deep understanding of how HR strategies align with and drive overall business objectives, enabling effective decision-making and impactful talent management
• Ability to travel up to 15% as required

Nice-to-haves

• Proficiency in Spanish is a plus

Benefits

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!