About the position

Summary of the Job: Responsible for implementing, administering, monitoring and troubleshooting HPE Non-Stop infrastructure systems. Ability to demonstrate expertise in said architecture, performance optimization, security best practices and continuous maintenance practices for critical systems. Ability to work closely with other team members, software & hardware vendors and end-users to collaboratively design technical solutions that meet the business needs. Serve as a technical resource regarding the implementation and optimization of complex server-based configurations by providing expertise in various infrastructure platforms that include: storage management, disaster recovery systems architecture, patch management and backup and recovery. About This Role: Systems Engineer: · Responsible for the configuration, installation, maintenance and administration of HPE Non-Stop hardware and related devices and software. · Provide expertise to critical production issues and provide hands-on support when work volume dictates · Responsible for maintaining monitoring tools related to the hardware and associated devices · Accountable for the administration of the organization’s backup, disaster recovery systems, and processes. · Responsible for the design, configuration, maintenance and administration of the organization’s security patching systems for all server infrastructure. Regularly apply upgrades and patches for the associated server operating systems, software and hardware. Work collaboratively to assist others in the deployment of application-based patches. · Responsible for implementing and remediating security vulnerabilities · Ability to leverage group policy management when possible Team Accountabilities: Customer Focus Understands and anticipates customer and employee needs and takes action to ensure products and service exceed their expectations. Keeps current on best practices and trends in customer service. Provides consistency, reliability and a sense of urgency to address requests. Work to provide clear and accurate technical and self-service documentation. Assist end users to provide expertise in diagnosing technical issues. Ability to provide training for users and team members as requested Collaboration Works in partnership with others across the organization to accomplish set goals and objectives. Ability to build strong relationships and collaborative partnerships with all levels of the organization to understand the business opportunities and challenges. Actively participates in meetings, providing input, expressing opinions, offering solutions and building consensus. Adaptable Recognizes and is open to changing circumstances and alters behaviors as necessary. Embraces change by communicating a positive outlook. Ability to quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances. Act as a change agent by articulating the rationale of change to gain buy-in from others. Initiative Self-starter that recognizes what needs to be done and acts in a timely manner. Maintain current knowledge of industry best practices for comparison to current enterprise state to identify opportunities for improvement. Independently drives to completion with minimal instruction. Accountability Takes responsibility for achieving job requirements, tasks and objectives even if other resources are required. Appropriately goes beyond the scope of one’s job to get the work done. Follows through on commitments. Acknowledges and learns from mistakes. Openly communicates and manages other’s expectations when completion of tasks is not possible or delayed. Learning Orientation Proactively develops personal knowledge, skills and abilities to continuously improve and grow. Establishes personal growth goals and realistic career development plans. Seeks out and uses feedback to identify opportunities to improve and grow. Ensure that technical proficiencies are kept current and attends related training events to keep abreast of emerging trends. Problem Solving Ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions. Seeks a variety of perspectives and probes for more information to understand the situation. When appropriate, pursues and evaluates alternative solutions. Ability to collect relevant and valid sources of information to analyze situations and know when enough analyses have been conducted to reach a logical conclusion. The Ideal Candidate for This Role: Ideal candidate will have at least an Associate degree in the related area with 5+ years of experience directly supporting HPE Non-Stop hardware in an enterprise server environment. Ability to work effectively in a team environment while demonstrating team building attitude and skills.

Responsibilities

• Responsible for implementing, administering, monitoring and troubleshooting HPE Non-Stop infrastructure systems.
• Work closely with other team members, software & hardware vendors and end-users to collaboratively design technical solutions that meet the business needs.
• Serve as a technical resource regarding the implementation and optimization of complex server-based configurations
• Responsible for the configuration, installation, maintenance and administration of HPE Non-Stop hardware and related devices and software.
• Provide expertise to critical production issues and provide hands-on support when work volume dictates
• Responsible for maintaining monitoring tools related to the hardware and associated devices
• Accountable for the administration of the organization’s backup, disaster recovery systems, and processes.
• Responsible for the design, configuration, maintenance and administration of the organization’s security patching systems for all server infrastructure.
• Regularly apply upgrades and patches for the associated server operating systems, software and hardware.
• Work collaboratively to assist others in the deployment of application-based patches.
• Responsible for implementing and remediating security vulnerabilities
• Ability to leverage group policy management when possible

Requirements

• 5 or more years of experience supporting and managing change to the HPE Non-Stop platform. Including experience patching hardware and all components.
• 5 or more years of experience supporting Hardware Security Module’s, preferably Atalla
• 2 years of experience with the Prognosis monitoring tool
• Good understanding of the HPE concepts and facilities.
• Good problem-solving skills.
• Willing to learn new skills.
• Ability to work effectively in a team environment while demonstrating team building attitude and skills.
• Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice-to-haves

• XYPRO product experience desired.
• RDF/ DRNET (data replication) experience desired.
• Programming experience desired

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance