TikTok Livestream Manager and Moderator
## Upwork Job Post:
TikTok Live Stream Manager + Live Stream Moderator (RMAC | US CST)
Title (Upwork): TikTok Live Stream Manager & Moderator (Real Men Apparel Company) — Daily Flash Sales, Product Pinning, Chat + Giveaways (US CST)
### About Us
Real Men Apparel Company (RMAC) sells men's underwear and basics with a strong TikTok Live sales engine. We run multiple lives and daily flash sales.
We're hiring a detail-obsessed operator who can manage live setup + in-live execution while keeping chat clean, engaging, and conversion-focused.
### What You'll Do (Daily Responsibilities)You will support our TikTok Livestreamers by handling the behind-the-scenes execution and live moderation:
Live Stream Setup & Sales Ops
- Set up
daily flash sales and promo pricing for each livestream/brand session - Confirm products, inventory availability, and promo timing before each live
- Prepare a run-of-show and product rotation list for the streamer (simple checklist is fine)
In-Live Execution (High Priority)
*
Pin products on-screen during flash sales and swap pins quickly based on the host's callouts
*
Moderate and respond to comments in real time (answer product questions, sizing, shipping, promos, etc.)
- Keep chat positive and on-topic: handle spam, inappropriate comments, and repeated questions
- Run
polls, manage
giveaways, and announce winners according to our rules/flow
Performance & Reporting
- Track basic live metrics (sales moments, best-performing SKUs, common objections/questions)
- Send an end-of-shift recap to our Live Manager & Head Livestreamer with learnings and action items
*
8–10 hours per day
- Must be available during
US Central (CST) hours - This is a long-term role for the right person
- Proven experience moderating
TikTok LIVE (or similar: Whatnot, Instagram Live shopping, etc.) - Strong real-time communication skills (fast typing, calm under pressure)
- Familiarity with TikTok Shop workflows: product pinning, promos/discounts, giveaway/poll tools
- Excellent English and professional chat tone
- Reliable internet + ability to stay focused for long live sessions
- Experience working with eCommerce/apparel brands
- Sales instincts: can nudge viewers toward the pinned product, handle objections, and reinforce offers
- Comfort building simple SOPs/checklists for repeatable live processes
- You'll work inside TikTok (and any supporting tools we use for tracking promos and reporting)
- You will report directly to our
Live Manager/Livestreamer
- Your TikTok LIVE moderation or live shopping experience (links/screenshots if possible)
- What timezone you're in + confirmation you can work
US CST hours
A short example of how you'd respond to:
* "Do these run true to size?"
* "What's the deal right now?"
- Any experience running polls/giveaways and keeping chat clean during high-traffic lives
- Open to
hourly or
fixed weekly retainer based on experience - We're looking for someone we can trust daily—this can become a core role on our live team
If you're organized, fast, and great at keeping live streams running smoothly while boosting conversions, we'd love to hear from you.
Contract duration of 1 to 3 months. with 40 hours per week.
Mandatory skills:
Content Moderation, Livestream, Live Streaming Setup, Community Management, Customer Support, Social Media Management, TikTok, Fashion & Beauty, Social Media Content Creation