Job Overview
Obioma Health Care Services, a home care and home health agency is seeking a dynamic and highly organized Virtual Assistant/Scheduler to join our team! This role is vital in ensuring smooth daily operations, managing appointments, and providing exceptional administrative support for our clients, caregivers, and customers. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills. As a Virtual Assistant/Scheduler, you will handle a variety of tasks including answering phone calls, scheduling appointments, calendar management, client communication, data entry, and office coordination, staff record management—all from a remote setting. This paid position offers an exciting opportunity to contribute to a professional environment while enjoying flexible work arrangements.

Responsibilities

• Manage and coordinate complex calendars, scheduling appointments, meetings, and events efficiently.
• Provide exceptional customer service through phone, email, and chat support, ensuring client inquiries are addressed promptly and professionally.
• Handle administrative tasks such as data entry, filing, proofreading documents, and maintaining organized digital records.
• Utilize office management tools including Microsoft Office Suite, Google Workspace (formerly G Suite), QuickBooks, and multi-line phone systems to streamline daily operations.
• Support front desk functions remotely by answering calls with proper phone etiquette and directing inquiries appropriately.
• Assist with bookkeeping tasks such as invoicing and basic financial record keeping using QuickBooks or similar software.
• Perform clerical duties including typing reports, organizing files, managing correspondence, and supporting calendar management for team members or clients.
• Ensure efficient office workflow by coordinating appointments with medical or dental receptionists if applicable and managing time-sensitive tasks effectively.

Experience

• Proven experience as a virtual assistant or administrative assistant with strong office management skills.
• Demonstrated proficiency in computer literacy including Microsoft Office (Word, Excel, PowerPoint), Google Workspace tools (Docs, Sheets, Calendar), and data entry systems.
• Prior experience handling multi-line phone systems and providing excellent customer support via phone etiquette.
• Bilingual abilities are highly desirable to serve diverse client needs effectively, but not required.
• Familiarity with clerical tasks such as filing, proofreading documents, bookkeeping (QuickBooks), and calendar management.
• Experience working in office environments with receptionist roles.
• Strong organizational skills with the ability to prioritize tasks efficiently while managing multiple responsibilities simultaneously.
• Effective time management skills to meet deadlines consistently. Join us in this energetic role where your organizational talents will shine! We value proactive individuals who thrive in fast-paced environments and are eager to support our team’s success through exceptional administrative expertise. This paid position offers the flexibility of remote work while providing valuable experience across various administrative functions in a professional setting.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Work Location: Remote